Last updated: October 28, 2026

This Privacy Policy explains how Casa Clean Pro (“Casa Clean,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit casacleanpro.com (the “Site”) or ask us for a quote. We provide house cleaning services in Charlotte, NC, and surrounding areas, and this Site is intended for people in the United States.

Information We Collect

Information you give us. When you request a free quote, we ask for:

  • Your name, phone number, and ZIP code
  • Your email address (optional)
  • The service you need and the size of your home
  • Any notes you choose to share, such as pets or access instructions

If you call or email us, we keep a record of that conversation so we can help you.

Information collected automatically. Like most websites, our Site and the services we use may collect information about your device and visit, such as your IP address, browser type, the pages you view, the date and time of your visit, and the website or ad that brought you here.

How We Use Your Information

We use your information to:

  • Respond to your quote request and contact you about it by phone or email
  • Schedule and provide our cleaning services
  • Answer your questions and provide customer support
  • Understand how visitors use our Site and how our ads perform, so we can improve them
  • Protect our Site and forms from spam, fraud, and misuse
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share it only with companies that help us run our business, such as our website host, our email delivery service, our form spam protection, and analytics and advertising partners like Google and Meta. Their use of your information is governed by their agreements with us and their own privacy policies.

We may also disclose information when required by law, to protect the rights and safety of our customers, our team, or others, or as part of a merger, sale, or transfer of our business.

Cookies and Similar Technologies

Our Site may use cookies and similar tools, including some from partners like Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram). They help us understand how visitors use the Site, measure the results of our ads, and show our ads to people who have visited the Site.

Our quote form uses a spam-protection service, such as Google reCAPTCHA or Cloudflare Turnstile, which checks device and browser information to tell real visitors from bots.

You can block or delete cookies in your browser settings. You can also limit personalized ads here:

Our Site does not currently respond to “Do Not Track” browser signals.

How Long We Keep Your Information

We keep your information only as long as we need it to respond to you, provide our services, and meet legal, tax, and accounting requirements. After that, we delete it or make it anonymous.

How We Protect Your Information

We use reasonable safeguards to protect your information, including a secure (HTTPS) connection on our Site. Still, no website or email system is completely secure, so we can’t guarantee absolute security.

Your Choices

  • Access, correct, or delete your information: contact us and we’ll respond promptly.
  • Stop hearing from us: tell us at any time and we’ll stop contacting you, except as needed to complete a service you booked.
  • State privacy rights: depending on where you live, you may have additional rights under your state’s law. We’ll respond to those requests as the law requires.

Children’s Privacy

Our Site is not meant for children under 13, and we do not knowingly collect information from them. If you believe a child has sent us information, contact us and we’ll delete it.

Links to Other Websites

Our Site may link to other websites and social media pages, such as Instagram, Facebook, and TikTok. We aren’t responsible for their privacy practices, so please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Casa Clean Pro
Charlotte, NC
Email: [email protected]
Phone: (657) 296-5633